Local Search: Can ChatGPT Close the Gap with Google?
A closer look at local search attitudes and behaviors from our June 2025 consumer study.
Overcoming Barriers to SMB Automation
The top reasons SMBs aren't using automation tools and how to address them.
Google Web Guide, AI Search Growth, Agency Threat, AI Boasting Backfires
Dialog: Exchange Number 30
ChatGPT & Google, SMB Outperformers, News Search, AI HR 'Outsourcing'
Dialog: Exchange Number 29
Local Chatbots Poised to Deliver
84% of consumers think that more local businesses should offer chatbots.
Data: How Consumer AI Usage Is Evolving
Our last consumer survey was in November. See what has changed and what hasn't.
Samsung + Perplexity, SMB Adoption Flat, Claude Prompt, Tricky Messaging, AI for Local
Dialog: Exchange Number 28
Trading 'Entry-Level' for the Trades
AI-related job displacement may prompt new interest in skilled trades, either as a business owner or technician.
OpenAI Mo, Klarna U-Turn, Fair Use Clarified, AI Social Penalty
Dialog: Exchange Number 26
Fair Use Test, ChatGPT Shopping Serious, Agents and Ads, Patch AI
Dialog: Exchange Number 25