Oct
02
What to Make of ChatGPT Checkout
Will ChatGPT become an e-commerce powerhouse or just one more online shopping destination?
6 min read
Greg Sterling
Sep
15
Google > ChatGPT, Dead Internet, No GBP, Rolling Stone v. Google
Dialog: Exchange Number 32
6 min read
Aug
26
Investor Angst, Trust Factor, SMB Adoption, Comet's Struggle, Bad Service
Dialog: Exchange Number 31
6 min read
Aug
04
Local Search: Can ChatGPT Close the Gap with Google?
A closer look at local search attitudes and behaviors from our June 2025 consumer study.
9 min read
Jul
24
Google Web Guide, AI Search Growth, Agency Threat, AI Boasting Backfires
Dialog: Exchange Number 30
6 min read
Jul
04
ChatGPT & Google, SMB Outperformers, News Search, AI HR 'Outsourcing'
Dialog: Exchange Number 29
6 min read
Jun
16
Data: How Consumer AI Usage Is Evolving
Our last consumer survey was in November. See what has changed and what hasn't.
1 min read
Jun
03
Samsung + Perplexity, SMB Adoption Flat, Claude Prompt, Tricky Messaging, AI for Local
Dialog: Exchange Number 28
6 min read
May
14
OpenAI Mo, Klarna U-Turn, Fair Use Clarified, AI Social Penalty
Dialog: Exchange Number 26
6 min read
May
01
Fair Use Test, ChatGPT Shopping Serious, Agents and Ads, Patch AI
Dialog: Exchange Number 25
7 min read