Aug
04
Local Search: Can ChatGPT Close the Gap with Google?
A closer look at local search attitudes and behaviors from our June 2025 consumer study.
9 min read
INSIGHTS & DATA
Data and analysis at the intersection of AI, SaaS & Local.
Jun
25
Local Chatbots Poised to Deliver
84% of consumers think that more local businesses should offer chatbots.
4 min read
Jun
16
Data: How Consumer AI Usage Is Evolving
Our last consumer survey was in November. See what has changed and what hasn't.
1 min read
Apr
16
Google vs. ChatGPT: Are People Really Switching or What?
How can we reconcile search volume growth with survey data that clearly shows consumer behavior is changing?
11 min read
Apr
14
Search vs. AI: Where Are We?
The recording and slides from our most recent group call on search & AI adoption.
1 min read
Feb
19
Customer Service Leads AI Deployment Among Home Services Franchisees
An analysis of the results of our Home Services franchisee survey, with a link to the slide presentation.
7 min read
Dec
31
Dialog Year in Review, Outlook 2025
2 min read
Dec
24
What Heavy AI Users Can Tell Us About the Future of Search
Dialog's consumer survey reveals a fluid and a rapidly evolving relationship between AI and search.
6 min read
Dec
09
AI vs. Search: New Consumer Survey Findings
A majority of respondents believe AI will replace traditional search within 3 years.
1 min read
Nov
22
SMB Q3 Survey Complete Data
This is the complete data set from our October survey of 1,500 small businesses without segmentation.
1 min read